Returns:
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Returns Policy

Returns:

If for any reason your aren't satisfied with your purchase, we will accept the return of the product(s) only if in the original saleable condition within 60 days of purchase with 15% restocking fee. No returns after 60 days. No returns on special order parts or shop manuals, repair manuals, and quick reference manuals. Items are not returnable if they aren't in the original sealed container/packaging. Any returns from orders that qualified for Free shipping that are returned where the total value of the return is more than 50% of the total original sale will have the appropriate shipping cost deducted from the return credit. For example, if your original sale total was $100, and you return $55 of those parts, the original cost to ship those parts to you will be deducted from the credit. Assuming it cost $10 to ship the parts, you would get a credit of $45.

Warranty
Every item we carry has a 1 year warranty (unless the full part description states otherwise) from the date of the original purchase. Warranty claims will not be honored for parts that were damaged due to misuse, or incorrect installation. Warranty claims for A/C related items must include a copy of a repair order that shows the item was installed by a qualified a/c technician.  A/C compressor warranty claims must also include a reciept for a new receiver drier (the drier does not need to be purchased from eEuro).  Warranty claims are honored on an exchange basis only. eEuroparts.com is not liable for any incidental expenses resulting from a defective item.

All returns must be approved by us first. You may obtain an RMA by logging into your account and selecting "Return Order".

While we strive to insure that orders are filled correctly, and parts are shipped undamaged, we realize that this isn't always the case. Please contact us immediately if you have any questions or problems with your order at 1-800-467-9769 , or email us at customerservice@eeuroparts.com.

Return credits are processed within 10 days of receipt of items, so allow up to 2 weeks from the date of return shipment for a credit to be processed.

Cores
Any cores must be in rebuildable condition with sufficient parts to rebuild said core(rust, corrosion, OK). Cores must be returned to us in the box that the remanufactured part was sent to you in within 45 days of original purchase. Shipping costs for cores is the responsibility of the customer, unless otherwise stated.