eEuroparts Warranty

Every item we carry has a 1 year warranty (unless the full part description states otherwise) from the date of the original purchase. Warranty claims will not be honored for parts that were damaged due to misuse, or incorrect installation. Warranty claims for A/C related items must include a copy of a repair order that shows the item was installed by a qualified a/c technician.  A/C compressor warranty claims must also include a reciept for a new receiver drier (the drier does not need to be purchased from eEuro).  Warranty claims are honored on an exchange basis only. eEuroparts.com is not liable for any incidental expenses resulting from a defective item.

All returns must be approved by us first. You may obtain an RMA by logging into Your Account and selecting "Return Order."

If you are unable to request an RMA from the above link ("Our records indicate that you have not placed any orders with us. If you have any questions, please contact us."), this is because your order hasn't been shipped or invoiced. You can still contact us to request an RMA.

While we strive to insure that orders are filled correctly, and parts are shipped undamaged, we realize that this isn't always the case. Please contact us immediately if you have any questions or problems with your order at 1-800-467-9769 , or email us at customerservice@eeuroparts.com.

Return credits are processed within 10 days of receipt of items, so allow up to 2 weeks from the date of return shipment for a credit to be processed.