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Privacy Policy - Terms of Use - Shipping Policy - Price Match - Loyalty Program - Return & Cancellation Policy®'s Privacy Policy

Welcome to®'s Privacy Policy. At®, we are dedicated to respecting your privacy. We strive to use information to provide the best possible service while respecting the confidentiality of information we are entrusted with. This Privacy Policy outlines the types of personal information we may receive or collect when you use our services, as well as some of the methods we use to safeguard your personal information.

1. Collection of Personal Information

We collect personal information in order to establish your account, to handle billing and to understand your specific needs to serve you better. Personal information is information about you that is personally identifiable, such as your name, address, email address, credit card number or phone number. Also, any information about yourself that you include when filling in our “free text” box is personal information. We may use cookies and other technologies to enhance your online experience and to learn about how you use our website and services. A “cookie” is a small file containing a string of characters that uniquely identifies your browser. While most browsers accept cookies by default, you can manually set your browser to refuse all cookies, accept cookies from specific websites, or highlight when a cookie is sent to your browser. Our servers may also automatically record information when you visit our website, including the URL that directed you to our website, your IP address, browser type and the date and time of your visit.

2. How We Use Your Information

The information we collect is used to comprehensively understand your needs and interests, and permits us to deliver a more consistent and personalized experience. For example, we may use your information to:

  • assist you in completing a transaction or order;
  • communicate with you about products and services;
  • provide service and support;
  • update you on new services and benefits;
  • provide personalized promotional offers;
  • select content to be communicated to you; and
  • contact you for market research regarding our products or services.

Your information may be aggregated with other clients' information on a purely non-identifiable basis to understand how our products are used to help make them better.

Credit card information is used solely for payment processing and fraud prevention efforts. Credit card information, and other sensitive personal information required to process a credit decision, is not used for any other purposes by us, our financial services providers or affiliates, and will not be retained any longer than necessary to provide your services, unless you request that we retain your credit card information to streamline your future purchases.

3. Policy on Sharing Your Information

We will not sell, rent or lease your personal information to others who are not affiliated with us. We may share personal information with companies working on our behalf and affiliated business entities for the purposes detailed above. In any such cases, however, we require that the companies or entities adhere to privacy standards and policies at least as restrictive as those we have in place.

Circumstances may arise, whether for strategic or other business reasons, in which we may decide to sell, buy, merge or otherwise reorganize businesses in various countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or, conversely, the receipt of such personal information from sellers. It is our established practice to seek appropriate protection for all personal information in advance of any such transaction.

We may have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or legitimate governmental request, (b) detect, prevent, or otherwise address suspected fraud, security or technical issues, (c) enforce any applicable Terms of Service, including investigation of potential violations thereof, or (d) protect against imminent harm to the rights, property or safety of®, its customers or the general public as required or permitted by law.

4. Sites Covered by this Privacy Policy

Our website may from time-to-time link to third-party websites for your convenience and to provide easy access to additional useful information. Should you select such a link you will leave our website. We do not control those sites nor their privacy practices, which may differ from our practices and policies. Any personal data you choose to provide to or that is collected by such third parties is not in any way covered by our Privacy Policy. We recommend that you read over such website's privacy policy before providing any personal information. A link to another website from® does not constitute an endorsement or representation about the value, quality or usefulness of anything found on that third-party website.

5. Access to and Accuracy of Your Information® strives to keep your personal information accurate and up-to-date. Towards this goal we utilize various technology, management processes and policies. As part of our overall data accuracy initiative we provide you with reasonable access to your personal information so you may review and correct your information if needed. To safeguard your privacy and security, we will verify your identity through various means, such as by requiring a password and user ID, before granting access to your data.

We ask that you update your information as and when it changes so any information used to serve you remains as accurate as possible.

6. Keeping your Information Secure® values your trust and takes it seriously. To prevent unauthorized access and disclosure, to maintain data accuracy, and to ensure the appropriate use of your information, we utilize industry standard physical, technical and administrative procedures to safeguard any personal information we collect.

7. Changes to This Policy

The world of technology changes quickly. If and when there are future changes to our Privacy Policy in response we will post them on our website. You will not receive any prior notice of any changes to our Privacy Policy.

8. Contacting Us

We value your opinions and suggestions. Please email us with any questions or concerns at:

9. Your Consent

By using®, you consent to the collection and use of this information by®. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

© 2020 Newparts, Inc All Rights Reserved.

[ top ]®'s Terms and Conditions of Use

The use of® or any other site owned or maintained by Newparts, Inc, is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site signifies your acceptance of the terms and conditions set forth below. Your order placed on this site signifies your acceptance of the terms and conditions set forth below.® supports freedom of speech, both on and off the Internet. However, the goal of this Web site is to provide access to the widest selection of merchandise to the largest group of people possible. To ensure a safe, non-offensive environment for all of our users, we have established our Terms of Use and Service. It spells out what you can expect from us and what we expect from you. By accessing any areas of®, users (Users) agree to be legally bound and to abide by the terms set forth below.® is owned and operated by Newparts, Inc. Any references herein to® shall be deemed to refer to® and/or Newparts, Inc, as applicable under the circumstances.

I. TRADEMARKS® is a service mark of Newparts, Inc. All rights reserved. These and other® graphics, logs and service marks and trademarks of Newparts, Inc and may not be used without prior written consent of Newparts, Inc. All other trademarks, product names, and company names and logos appearing on® the property of their respective owners.


User expressly agrees that use of® is at User's sole risk. Neither® nor its affiliates nor any of their officers, directors, or employees, agents, third-party content providers, merchants, sponsors, licensors (collectively, Providers), or the like, warrant that® will be uninterrupted or error free, nor do they make any warranty as to the results that may be obtained from the use of®, or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through® .


User acknowledges that in connection with the Website, information will be transmitted over local exchange, interexchange and internet backbone carrier lines and through routers, switches and other devices owned, maintained and serviced by third party local exchange and long distance carriers, utilities, internet service providers and others, all of which are beyond the control and jurisdiction of®, Newparts, Inc and its suppliers. Accordingly,® and Newparts, Inc assume no liability for or relating to the delay, failure, interruption or corruption of any data or other information transmitted

Under no circumstance shall®, Newparts, Inc, or any other party involved in creating, producing, or distributing® be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use®, including but not limited to reliance by User on any information obtained from® or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction, or unauthorized access®'s records, programs or services. User hereby acknowledges that this paragraph shall apply to all content, merchandise, and services available through®. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states liability is limited to the fullest extent permitted by law.® and Newparts, Inc makes no express warranty of any kind with respect to the product sold at®. The use of any sample or model during the negotiations leading to the sale serves merely to indicate a type of goods that will be tendered to the User. These samples or models create no warranty that the goods will conform to the samples or models.



User acknowledges that® contains information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds and other material (collectively, Content) that are protected by copyrights, trademarks, trade secrets, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. All Content is copyrighted as a collective work under the U.S. copyright laws, and® owns a copyright in the selection, coordination, arrangement, and enhancement of such Content. User may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part. Except as permitted by the fair use privilege under the U.S. copyright laws (see, e.g., 17 U.S.C.A. Section107), User may not upload, post, reproduce, or distribute in any way Content protected by copyright, or other proprietary right, without obtaining permission of the owner of the copyright or other proprietary right. In addition to the foregoing, use of any software Content shall be governed by the software license agreement accompanying such software.


The unauthorized submission or distribution of copyrighted or other proprietary Content is illegal and could subject the User to criminal prosecution as well as personal liability for damages in a civil suit. User will be liable for any damage resulting from any infringement of copyrights or proprietary rights, or from any other harm arising from such submission. Neither®, nor its affiliates, nor any of their officers, directors, employees, agents, Providers, or the like, will be liable for any damage resulting from any infringement of copyrights or proprietary rights, or from any other harm arising from such User submission. By submitting communications or content to any part of this Website, User agrees that such submission is non-confidential for all purposes. Incompliance with the Digital Millennium Copyright Act, Users and other persons can report an infringement to® at the following email address: By submitting Content to any area of this Website, including without limitation any product review, user automatically grants, or warrants, that the owner of such Content has expressly granted® the royalty-free, perpetual, irrevocable, nonexclusive right and license to use, reproduce, publish, translate, sublicense, copy and distribute the Content in whole or in part worldwide and/or to incorporate it in other works in any form, media or technology now known or here after developed for the full term of any copyright that may exist in such Content.


The Content of this Website, such as text, graphics, images, information obtained from® and Newparts, Inc's manufacturers, suppliers and other entities, and other material is for informational purposes only. Any information furnished on this Website is not intended nor implied to be automotive advice and is not intended to replace personal consultation with a qualified automotive service technician, mechanic or similar automotive professional.® and Newparts, Inc have not examined the Content for accuracy, timeliness, completeness, appropriateness, or helpfulness.® and Newparts, Inc do not endorse any specific tests, products, procedures, opinions, or other information that maybe mentioned on this Website. Your reliance upon information and Content obtained by you at or through this Website is solely at your own risk. IN NO EVENT SHALL® and Newparts, Inc, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE OR OTHERWISE RESPONSIBLE FOR ANY DAMAGE OR INJURY (INCLUDING DEATH) TO YOU, OTHER PERSONS, OR PROPERTY ARISING FROM ANY USE OF ANY PRODUCT,INFORMATION, IDEA, OR INSTRUCTION CONTAINED IN THE CONTENT.

Certain automotive content displayed within this web site, Copyright DataOne Software is protected under the United States and International copyright law. Any any unauthorized use, reproduction, distribution, recording or modification of this content is strickly prohibited.


The United States export control laws regulate the export and re-export of technology originating in the United States. This includes the electronic transmission of information and software to foreign countries and to certain foreign nationals. User agrees to abide by these laws and their regulations, including but not limited to the Export Administration Act and the Arms Export Control Act and not to transfer, by electronic transmission or otherwise, any Content derived from® to either a foreign national or a foreign destination in violation of such laws.

E. PRODUCT & PRICING INFORMATION®'s acknowledgement of an order means that your order request has been received, however, it does not mean that your order has been accepted or shipped or that the price or availability of an item has been confirmed. Although® has made every effort to display and describe products, services and colors as accurately as possible on the Site, there still may be products, services or colors on the Site that are mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Site and in our advertising on other Sites. Products displayed may be out-of-stock or discontinued, and prices are subject to change.

Occasionally, there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability.® reserves the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).® is not responsible for typographical errors, inaccuracies, or omissions regarding price or any other matter. We apologize for any inconvenience.


User agrees to use® only for lawful purposes. User is prohibited from posting on or transmitting through® any communications or content of any type that infringes or violates any rights of any party. By submitting communications or content to any part of®, User agrees that such submission is non-confidential for all purposes.® reserves the right to prohibit conduct, communication, or Content that it deems in its sole discretion to be harmful to individual Users,®, Newparts, Inc, or any rights of®, or any third party, or to violate any applicable law. Notwithstanding the foregoing, neither®, nor its Providers can ensure prompt removal of questionable Content after online posting. Accordingly, neither®, Newparts, Inc, nor its affiliates, nor any of their officers, directors, employees or agents, nor Providers shall assume liability for any action or inaction with respect to conduct, communication, or Content on®.

Violations of system or network security may result in civil and/or criminal liability.® will investigate occurrences and may involve, and cooperate with, law enforcement authorities in prosecuting any user or users who are involved in such violations. You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, the following:

  • Accessing data not intended for you or logging on to an®'s server or account, which you are not authorized to access.
  • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization (or succeeding in such an attempt).
  • Attempting to interfere or interfering with the operation of our Site, our provision of services to any other visitors to our Site, our hosting provider or our network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding", "mailbombing" or "crashing" the Site.
  • Forging any TCP/IP packet header or any part of the header information in any e-mail or transmission or posting to our Site.


In accordance with the terms of® Privacy Policy,® respects the privacy of its Users. To view our Privacy Policy, click here


A. TERMINATION® may terminate User's access, or suspend User's access to all or part of®, without notice, for any conduct that®, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another User, a third party Provider, a service provider, or®.® reserves the right to limit, cancel or prohibit orders that, in our judgment, appear to be placed in violation of this policy.® further reserves the right to cease doing business with customers who violate this policy.® may modify this policy at any time without prior notice. This policy applies to all purchases, including, but not limited to, all purchases made at our retail stores, sample sales, warehouse sales, and through our catalogs and websites.


All orders are subject to verification and acceptance before shipping by®. All billing information provided must be truthful and accurate. Providing untruthful or inaccurate information constitutes a breach of the Site policies and may result in the cancellation of your order. Prior to accepting an order,® reserves the right to request any additional information from you to verify your identity and validate your billing and shipping information to process your order.® reserves the right to refuse to accept or process any order if fraudulent activity is suspected and may refuse to process subsequent orders from customers with a previous fraudulent order history. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity.® may also refuse any orders connected with a previous credit card dispute or orders from customers with whom® has or had an ongoing legal dispute or a previous violation of the Site's policies. These measures are taken to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.® reserves the right to cancel or deny an order for any reason.

VII. USAGE BY CHILDREN UNDER 13® cannot prohibit minors from visiting this site.® must rely on parents, guardians and those responsible for supervising children under 13 to decide which materials are appropriate for such children to view and/or purchase.® requires that all purchases be made either: (i) by individuals 13 years of age or older, or(ii) by minors under 13, through a® authorized affiliated program which permits parents and other guardians to both pay for the purchases of minors, and give verifiable permission for such minors to purchase items on our site and for the collection by us of certain information in accordance with the terms of our privacy policy. EACHTIME YOU PURCHASE A PRODUCT AT®,YOU ARE REPRESENTING TO® THAT YOU ARE EITHER (I) AN INDIVIDUAL 13 YEARS OF AGE OR OLDER, OR (II) A MINOR UNDER 13 WHO IS PURCHASING THROUGH A®AUTHORIZED AFFILIATED PROGRAM WHICH PERMITS PARENTS AND OTHER GUARDIANSTO BOTH PAY FOR THE PURCHASES OF MINORS AND GIVE VERIFIABLE PERMISSION FOR SUCH MINORS TO PURCHASE ITEMS ON OUR SITE AND FOR THE COLLECTION BY US OF CERTAIN INFORMATION IN ACCORDANCE WITH THE TERMS OF OUR PRIVACY POLICY.


For all domestic transactions, unless otherwise stated on the front of the invoice, title to, and all risk of loss or damage with respect to the products shall pass to User upon delivery by Newparts, Inc to the carrier or User's representative at Newparts, Inc's warehouse or plant.

For all international transactions, the product shall be sold on a delivered, insurance paid, duty, and international freight unpaid basis. Newparts, Inc assumes no responsibility for charges attendant to Customs clearance in the country of delivery, customs duty, VAT, or any other charges or taxes within the country designated for delivery by the User. Title and risk of loss shall pass to the User upon delivery to the port designated by the User and prior to Customs clearance.

Risk of loss of the products shall remain with User after delivery of the goods to the User and during the return of any unwanted goods by User to Newparts, Inc or®.


This site is created and controlled by Newparts, Inc in the State of Tennessee. As such, the laws of the State of Tennessee will govern the disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws.® reserves the right to make changes to its site and these disclaimers, terms and conditions at any time. User hereby irrevocably and unconditionally consents to submit to the exclusive jurisdiction of the courts of the State of Tennessee and of the United States of America located in the State of Tennessee for any litigation arising out of or relating to use of or purchase made through® (and agrees not to commence any litigation relating thereto except in such courts), waives any objection to the laying of venue of any such litigation in the courts of the State of Tennessee and agrees not to plead or claim in any court of the State of Tennessee that such litigation brought there in has been brought in an inconvenient forum.


The provisions of these Terms and Conditions of Use are intended to be severable. If for any reason any provision of these Terms and Conditions of Use shall be held invalid or unenforceable in whole or in part in any jurisdiction, such provision shall, as to such jurisdiction, be ineffective to the extent of such invalidity or unenforceability without in any manner affecting the validity or enforceability thereof in any other jurisdiction or the remaining provisions hereof in any jurisdiction.


The Terms and Conditions of Use, including all documents referenced herein, represents the entire understanding between you and® and Newparts, Inc regarding your relationship with® and supersedes any prior statements or representations. YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF USE by using the® Website. The aforementioned Terms and Conditions of Use are subject to change at any time without notice to you.


The following provisions of these Terms and Conditions of Use shall survive the expiration or termination of these Terms and Conditions of Use: Disclaimers and Limitation of Liability, Content, Risk of Loss, Applicable Law, Severability, Acknowledgment, Survival, Indemnification, and Complete Agreement.


Any waiver of any of these Terms and Conditions of Use shall not operate or be construed as a continuing waiver of such term or condition or any other term or condition.


In consideration of Newparts, Inc allowing User to visit and use the® website, User agrees to defend, indemnify and hold harmless the Newparts, Inc, its member companies, and their divisions, subsidiaries, parents, affiliates, partners, chains, and their respective past, present and future officers, directors, stockholders, trustees, employees, agents, insurers, servants, managers, estates, predecessors and/or successors in interest, representatives, assigns, attorneys and all other persons, firms, or corporations with whom any of the forgoing may have been, are now, or may thereafter be affiliated (collectively "Releases"), from any and all claims, charges, injuries (including, but not limited to, death), actions, causes of action, sums of money due, suits, debts, liens, covenants, contracts, obligations, costs, expenses, damages (including special, general, incidental, consequential, or other damages), judgments, agreements, promises, demands, claims for fees and costs, or liabilities whatsoever, in law or equity, arising out of or relating to User's use (lawful or unlawful) of the® website or the Content, User's breach of any of the Terms and Conditions of Use set out herein, User's use of any linked websites reached through®, User's inability to access the® website for any reason, User's reliance on any errors or omissions on the® website, or User's contraction of computer viruses of any nature obtained through your use of the® website or any website accessed through the® website. User agrees to defend, indemnify and hold Newparts, Inc, their officers, directors, employees, agents, licensors and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from User's breach of these Terms and Conditions of Use or User's unauthorized or unlawful use of this Website or the Content.


These Terms and Conditions of Use contain the entire agreement between User, Newparts, Inc and® relating to User's use of this Website.

© 2020 Newparts, Inc All Rights Reserved.

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®'s Shipping Policy® shipping benefits include:

  • Fast, reliable, track-able shipping services for every shipment.
  • Discounted flat-rate $7.50 shipping on orders under $99.
  • Free shipping on ALL orders over $99!

Shipping Weight:

All parts sold by® are weighed by the manufacturer and® to ensure accurate item weight.® will total up the weight the items you added to your Shopping Cart and display your cart's total weight under the Order Total header. The Order Total will display the Item Subtotal, the Shipping Cost, and the Total weight in parenthesis below the Shipping Cost. An item's weight is generally its gross weight, however sometimes large items are also assigned a dimensional weight to account for the space it will take up in the shipping vehicle.

Expected Ship Date:

Shipping estimates are in business days. Typically Saturday, Sunday, and Holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas, & New Year's Eve) do not count as business days. The one exception to this is when your package is shipping via FedEx® Home Delivery. The home delivery service delivers Tuesday through Saturday so Monday is not considered a business day for the FedEx Home Delivery service.

Please note that all shipping guarantees begin on the date of shipment from®'s desginated warehouse. Your estimated ship date appears multiple times as you add items to your cart, in your shopping cart itself, as you check out, and on your order confirmation emails.® frequently exceeds our shipping estimates; however delays may occur in shipping your items. Most orders for 'In Stock' parts received before 4 PM EDT Monday – Friday will ship same business day. Most orders for 'In Stock' parts received after 4 PM EDT Monday – Friday will ship the next business day. Some exceptions apply to the 4PM cutoff.

  • UPS® Ground (1-6 Business Days) – Ground service takes five days or less.
  • UPS® SurePost (2-8 Business Days) – SurePost service takes 2-8 days.
  • USPS Priority Mail (2-9 Business Days) - Shipments typically take 2-5 days.

Stock Levels:® uses five stock designations to describe the availability of every item listed on our website. These designations are always listed for each item on the search result page, the item detail page, and in your Shopping Cart. The stock levels are displayed beneath the SKU on every page.

  • In Stock – Items designated 'In Stock' are currently available at a distribution center within our network.
  • Available – Items designated 'Available' are available and likely ship within two business days. The typical lead-time on this item will be displayed for each item.
  • Special Order – Items designated 'Special Order' are items we don't typically stock in our warehouse. We'd be happy to order this item for you. The lead time on these items is usually 5-7 business days, depending on the day of the week that you place your order and how that corresponds to our routine purchasing schedule. Please note that once a Special Order item is ordered through our web site, it cannot be cancelled.
  • Back-ordered – Items designated 'Back-ordered' are stock items that have been back-ordered to us by our supplier. In most instances we do not take new orders for this item until we receive stock in our warehouse. If you would like to be notified when a temporarily unavailable item is ready for purchase, sign into your® account and add the item to a My Project.® will automatically send you an email when the part becomes available again.
  • No Longer Available – Items designated 'No Longer Available' (NLA) are displayed so that our customers can see the items that they've previously purchased. If you're seeing this message it means we do not currently have a replacement for this item. If we had a replacement you would have been automatically redirected to the replacement item.

Partial Shipments for Orders Containing Back Ordered Items:

Occasionally an item you purchase from® may be temporarily back-ordered. If an item in your cart is back-ordered,® will ship all available parts. Please allow 2-7 business days for most back ordered items.

Shipments to PO Box:

If your shipping address is a PO Box, then all shipments to your address will be sent using USPS Priority Mail. This is typically a 3-8 business day service that allows us to ensure reliable delivery of your items. Please note that in some rare circumstances extensive delays may occur.

Orders Held For a Fraud Screening:

At any time, and with or without notification, we may decide hold your items for additional security screening. When this occurs, you will be notified in checkout, by email, or directly contacted by a member of our customer service team for further identity verification.

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Price Match Policy:

If you buy an item on® and find a lower advertised price on the same item within 30 days of the purchase date, we will issue you store credit in the amount of the difference between what you paid and the current price on the other site. See additional terms and conditions below.

Terms and conditions:

  • The item must be the same item, by the same manufacturer, in the same item condition.® only sells new, un-used items.
  • The item must be regularly priced for instance not indicate "sale" or "clearance" in the item details.
  •® does not accept price match requests from the following web sites:®,®

Prices on our web site can change at any time. As such we do not price match ourselves. If an item that you've previously purchased goes up or down we cannot honor an old price or price match a new price on the item.

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Loyalty Program:

The® is a priveldge designed to reward our best customers for their frequent purchases.

  • Customers will earn discount of $5 for each $100 of your order total less applied discounts, core charges & shipping charges.
  • These discounts will be issued after the first shipment on each order. Customer will recieve an email every time discounts are created.
  • Discounts can be applied in any amount to a future order.
  • Customers who spend $700 (less discounts, cores, and shipping) will earn Loaylty Plus which is an additional discount on all product purchased.
  • Currently discounts do not expire but reserves the right to expire discounts in the future.
  • Currently there is no limit to the amount of discounts customers can earn through the loyalty program period.
  •® reserves the right to change or eliminate this program at any time.
  • Tax-exempt installer customers are excluded from this program.

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Return & Cancellation Policy:

Order or Item Cancellations:® cannot cancel or add onto orders once they are placed, only returned once the package has arrived. Orders for "Special Order" items cannot be returned.

New Product & Core Returns:

All new product (returns for credit) and core returns can be easily initiated through your online account. Simply login, find the shipping invoice containing the product you would like to return and click the "Return Items" link. Once you are on the return items page select the type of return you would like to initiate either "New Product" or "Core Refund" and begin selecting the products you would like to return. The only fee to return items will be the return shipping.

New Product Return Policies:® will accept the return of the product(s) only in the original, unused, and uninstalled condition within thirty (30) days of receipt. No returns will be given for cash or credit after thirty (30) days from the date you received your items. No returns will be accepted on special order parts, shop manuals, repair manuals, or quick reference manuals. Items are not returnable if they are not in the original sealed container/packaging. Do not ship items in their manufacturer packaging. Please ship the part, in it's manufacturer's packaging, inside of another box. Shipping costs for new product returns are the responsibility of the customer.

Core Return Policies:

Any cores must be in rebuild-able condition with sufficient parts to rebuild said core (rust, corrosion, OK). Cores must be returned to us in the box that the remanufactured part was sent to you in within thirty (30) days of original receipt. Shipping costs for core returns are the responsibility of the customer.

Return Restricted Items:

Certain items on our SITE may be marked as "Not Returnable" or "VIN Required". These items cannot be returned and all sales are final.

Warranty Returns:

Each item will have a specific warranty listed in the item details and in the Shopping Cart. Warranty claims will not be honored for parts that were damaged due to misuse or incorrect installation.® is not liable for any incidental expenses resulting from use or installation of a defective item. Additionally® is not liable for any damage or labor cost.

Return Credits:

Return credits are processed within ten (10) days of receipt, so allow up to two (2) weeks from the date of return shipment for a credit to be processed. Most times returns are processed much faster than this but in the off chance that we're behind schedule you won't be disappointed.


In limited circumstances we may make exceptions to this return policy to allow for returns outside of the specified time frame. In these special circumstances you will be issued store credit only.

Returned or Refused Package Policies:

Packages refused or abandoned but the customer will not be reimbursed initial shipping charges, and may incur restocking fees.

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